Got a reply from Kunkle. He said he appreciated my well-written thoughts (interpretation-thanks for not going Fever on me). He didn't disagree with my comments to him that he used poor judgment in arguing with a WSU fan on social media, especially since he has his organization's name attached to it. His excuse was he was watching the KU game at the time and was wrapped up in their accomplishments. He did say retrospectively that looking back on the tweet conversation he clearly sees why the WSU fan base would get worked up. He said "it is totally my fault and I apologize." He continued that it wasn't his intent to disparage the WSU program and it was a "stupid" tweet on his part.
Not the strongest apology, but he didn't have to reply to me at all. I told him I hope he learned from his mistake going forward and that social media can be a dangerous thing if not used properly.
I also received a reply from Joan Barrett, the news director. She thought my email to her was spot on. She commented "Social media can be a great tool and safe to say we are all learning every day how to manage all the channels." She thanked me for taking the time to write such a thoughtful note..."it is appreciated." Don't get any crazy ideas fellow SNers...my responses to you all will continue to be thoughtless and irrational like always.
For what it is worth, I feel good about reaching out to both of them. I hope this situation will get their attention to do a better job of teaching the great journalistic responsibility of appropriate social media communication within their organization.
Not the strongest apology, but he didn't have to reply to me at all. I told him I hope he learned from his mistake going forward and that social media can be a dangerous thing if not used properly.
I also received a reply from Joan Barrett, the news director. She thought my email to her was spot on. She commented "Social media can be a great tool and safe to say we are all learning every day how to manage all the channels." She thanked me for taking the time to write such a thoughtful note..."it is appreciated." Don't get any crazy ideas fellow SNers...my responses to you all will continue to be thoughtless and irrational like always.
For what it is worth, I feel good about reaching out to both of them. I hope this situation will get their attention to do a better job of teaching the great journalistic responsibility of appropriate social media communication within their organization.
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