Tweet
Originally posted by ShoxPride
View Post
Here is the response I got back from my email to Sexton
Thank you for the feedback and I am sorry for the delay in returning your email as we appreciate and value your thoughts. We apologize that your experience was not what you were expecting, ultimately when that happens we didn’t do our job. I will attempt to address all of the concerns in your email. The ticket price in the outfield at Eck was raised two seasons ago because that area is a premium spot in our stadium and we wanted to have the ticket price reflect that. We consider it a premium because you can bring in your own food and beverage but it was also important to us that we keep it affordable and allow our season ticket holders to still enjoy it.
Your reference to beer in the outfield of Eck it is important to note the policy you are referring to is not new; however, we have not done a very good job of enforcing it in the past as well as educating our fans. There are many reasons we only allow 3.2% beer in the outfield, but the two of the main reasons are (1) to be consistent with campus policy and (2) to be in line with what is sold in the stadium. Premier Food Services, who is our concessionaire, is only allowed by law to sell 3.2% beer in the stadium and campus policy prohibits us from allowing higher than 3.2% beer for consumption on the hill. You are correct that we serve higher concentrations of alcohol in the All American Club and in the Coastal Room. Campus policy gives us the leeway to do that and this is also a way to provide extra value to game sponsors and those who join private areas of our facilities.
Even at $10 a person the hill is still a great value and we are excited about the energy Coach Butler has brought the team and we are looking forward to that once again spilling over into our stadium and the hill. We agree the hill is a very unique place and we are working hard to keep it that way; however, we do have policies and parameters that we have to fall within. Ultimately we failed in properly communicating and in enforcement in the past. We will fix those issues and look forward to a great finish to our season and hopefully warm weather!
Thank you for your support of Shocker Baseball.
Thank you for the feedback and I am sorry for the delay in returning your email as we appreciate and value your thoughts. We apologize that your experience was not what you were expecting, ultimately when that happens we didn’t do our job. I will attempt to address all of the concerns in your email. The ticket price in the outfield at Eck was raised two seasons ago because that area is a premium spot in our stadium and we wanted to have the ticket price reflect that. We consider it a premium because you can bring in your own food and beverage but it was also important to us that we keep it affordable and allow our season ticket holders to still enjoy it.
Your reference to beer in the outfield of Eck it is important to note the policy you are referring to is not new; however, we have not done a very good job of enforcing it in the past as well as educating our fans. There are many reasons we only allow 3.2% beer in the outfield, but the two of the main reasons are (1) to be consistent with campus policy and (2) to be in line with what is sold in the stadium. Premier Food Services, who is our concessionaire, is only allowed by law to sell 3.2% beer in the stadium and campus policy prohibits us from allowing higher than 3.2% beer for consumption on the hill. You are correct that we serve higher concentrations of alcohol in the All American Club and in the Coastal Room. Campus policy gives us the leeway to do that and this is also a way to provide extra value to game sponsors and those who join private areas of our facilities.
Even at $10 a person the hill is still a great value and we are excited about the energy Coach Butler has brought the team and we are looking forward to that once again spilling over into our stadium and the hill. We agree the hill is a very unique place and we are working hard to keep it that way; however, we do have policies and parameters that we have to fall within. Ultimately we failed in properly communicating and in enforcement in the past. We will fix those issues and look forward to a great finish to our season and hopefully warm weather!
Thank you for your support of Shocker Baseball.
Comment