Classy comments about Marshall from Aero Plains Brewery VP of Sales

[lminor@APB]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and for the city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

[ArtVandalay]

I'll never visit Aero Plains again, but that's because the beer is just not very good. Bigger fan of Hopping Gnome.

Anyway, guy is out of line calling anyone out for tip. I managed a restaurant/bar back in the day and our servers were never allowed to complain about tips. Sometimes, their service was terrible, and I let them know. Other times, people just didn't tip. Nothing you can do. Complaining only makes you look bad. In the end, they all made well more than I did. There are reasons people now make careers out of serving/bartending. I had a bartender we paid $5.50 an hour make $70,000 a year.

[Play Angry]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and the for city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

A+ response, great job addressing this in commendable fashion. Best of luck.

[WuDrWu]

I need @WstateU: to step in with a R. Lee Ermey video clip in Full Metal Jacket.


That's the most outstanding answer I've ever heard.

[wheathead]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and for the city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

I can tell you I've never been to Aero Plains. I'd never heard of it until today. But because of this response and how it was handled, I'm going there first chance I get. This is entrepreneurialism and integrity at its best. Which to me actually outweighs whether the beer is good or not. Cheers!!

[WuDrWu]

A+ response, great job addressing this in commendable fashion. Best of luck.

I just read his response for the 4th or 5th time, and each time it just gets better. To be honest, I don't really drink beer, but I may start there.

[WstateU]

[shocka khan]

It's easy for me to say I won't ever patronize a beer-only brewery, 'cause I ain't so much a fan of the taste of beer.

Beer also makes you fat. It's full of carbs (a book I'm reading about bicycling referred to beer as 'liquid carbs'). Most people don't need many grams of carbs in a day to get by. I'm probably paying now for my previous love for beer, which I consumed a whole lot of up until I was about 50. My tastes don't track with today's hop-loving concoctions. Hops were originally put in beer as a preservative by the Brittish (India Pale Ale). I'm not trying to knock beer (in fact there are several Belgian varieties I would consider drinking one of even now), but like a lot of other carb-rich foods, just a little can go a long, long way.

Not only that, but also, if you work out a whole lot, the whole idea of carbo-loading is a myth (unless you are an Olympic-level marathoner or some other world-class athlete competing in something like an Iron Man or the Tour de France). Otherwise, they do you little good. Read and research on carbs and exercise physiology and you'll see.....

[AZ Shocker]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and for the city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

...and that's how you do it! Integrity at it's finest.

As a small business owner myself I have fortunately never had this type of issue come up. But if and when it does...I will defintely remember how you handled this and approach with the same transparency. Here-here Lance....you done well!

[1972Shocker]

Nobody wants to EARN their money anymore, they just want it given to them.

I sure as hell don't want to. My problem is that I'm not smart emough or lucky enough to figure out how to do it otherwise. Although I do buy a lottery ticket on occassion although I'm no9t sure qualifies as smart and so far it absolutely proves I am not lucky.

[shoxlax]

I encourage anyone interested to go have a look at the comment thread on this guys post. He continues to flame Marshall in subsequent posts in his Facebook thread even this morning. This behavior has either been more-or-less okay-ed by his employer, or the doosh is just talking himself out of a job in front of crowd. The guy is completely tone-deaf as to the connection between what's coming out of his mouth, and his employer's public image.

https://www.facebook.com/jake.edenfield.1

I'm not going to get into the specifics but Coach Marshall has a reputation from credible sources of being just the opposite: a genuinely gratuitous customer.

[WuShock16]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and for the city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

[Kung Wu]

I'd say the "especially bad job" is using the platform of your employer, and an observation made while working on their dime, to talk **** on probably the second highest profile guy in all of Wichita.

Second?

[Kung Wu]

Hey folks... I'm Lance Minor, CEO of Aero Plains Brewing.

I'd like to thank the people who brought this item to my attention.

Jake has been a valued member of our team, but he clearly displayed a lapse in judgement in his methods for speaking out for the service industry.

I have instructed him to delete the FB post, and we will address this incident appropriately.

I personally am a huge WSU fan---both my wife and daughter are alumni. Coach Marshall has been in Aero Plains, and I have shared beers with him. As an aspiring business leader, I personally look up to him and what he has done for each and every young person he has mentored and for the city he loves.

Our company is built on the concept of "genuine concern"--that means truly caring about the people, the products, and the community associated with our business, and though we are willing to stand up for just causes (like supporting our service industry workers) our company does not condone defaming anyone in the effort to do so.

I'll end by offering my sincere apology to Coach Marshall and the WSU community as a whole.

Lance Minor
CEO/Brewmaster
Aero Plains Brewing

Wait a minute. This is one of @SHOCKvalue:'s sarcastic create-a-fake-account-and-post-a-see-this-is-how-you-are-supposed-to-handle-it posts, isn't it?

You're good @SHOCKvalue:. Really good.

[lminor@APB]

Wait a minute. This is one of @SHOCKvalue:'s sarcastic create-a-fake-account-and-post-a-see-this-is-how-you-are-supposed-to-handle-it posts, isn't it?

You're good @SHOCKvalue:. Really good.

No. I'm real. Please come see me at APB. I'd be happy to give you a tour.

LM